At our website, we prioritize your privacy and the protection of your personal data. This Privacy Policy provides detailed information on how we handle the collection, storage, access, and processing of your data in compliance with a range of privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy applies to all interactions with our website, applications, services, and products. Please note that this privacy policy does not cover personal data you share with third-party platforms, applications, or services that may link to or from our platform, each of which has its own privacy policy.
Our processing activities include:
- Using our applications and services as an authorized user
- Visiting our websites associated with this Privacy Policy
- Engaging with communications from us, such as newsletters, emails, calls, or SMS/texts
We collect various types of personal data during your interactions with us, including but not limited to:
- Account information for account management and authentication
- Payment information to process transactions
- Financial details necessary for invoicing and billing purposes
- Purchase history for service improvement and record-keeping
- Mobile device identifiers for enhanced user experience and personalization
- Location data, where relevant, for location-based services or for compliance with legal obligations
- Feedback provided by you to improve our products and services
- Social media information if you interact with us through these platforms
- Product information to provide you with relevant services and support
This data is collected through various methods such as user input forms, interactions on our platform, and automated technologies like cookies. We also receive personal data from third parties, which is subject to their privacy policies.
We use cookies to improve your experience on our website and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. You have control over non-essential cookies through our Cookie Manager.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose is fulfilled or the retention period ends, we delete or anonymize your data in a secure manner.
To ensure your privacy, we implement organizational and security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes using encrypted communication and partnering with secure third-party processors.
We recognize the importance of protecting children’s privacy. Therefore, we do not intentionally collect personal data from anyone we know to be under 18 years of age.
You have rights concerning your personal data, which vary according to your location. These may include the right to access, rectify, delete, or restrict the processing of your data, as well as the right to data portability, object to processing, non-discrimination, and the ability to file appeals/complaints, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an update on our website.
For inquiries, unsubscribe requests, or to address any data-related concerns, please contact our privacy team via email at [email protected] or by sending a written correspondence to the address provided on our website.